Application Procedures for Permitted and Non-permitted Services
Your company is allowed to operate if your company’s activities are in MTI’s list of permitted services here. Businesses in this list do not need to apply to MTI for exemption before operating.
If you cannot recall your company’s primary SSIC code or are unsure of the classification of your business activity, you can visit Bizfile+ and login with your Singpass to retrieve your primary SSIC code. Thereafter, you can check this against the list of permitted services.
If your company has other business functions or services that are not in the list of permitted services, these other business functions or services should be suspended until further notice.
You should refer to the SSIC code for your primary business activity and check it against the list of permitted services that can operate here.
No. You may operate only if the SSIC code for your primary business activity falls within the list of permitted services. However, if you intend to only carry out the secondary activity (and not the primary activity) which falls within the list of permitted services, you may submit an application for General Exemption here.
You will need to submit an application for General Exemption here and receive approval from MTI before operating.
Under the COVID-19 (Temporary Measures) Act, first-time offenders found operating will face a fine of up to $10,000, imprisonment of up to six months, or both. Subsequent offences may face a fine of up to $20,000, imprisonment of up to twelve months, or both.
If your primary SSIC code falls into the list of permitted services and you have not changed your primary SSIC code recently, please write to email@example.com for assistance.
Your company may operate the business activities that fall within the list of permitted services.
If your company’s business activities do not fall within the permitted services for the SSIC code of your company’s primary business activity, these activities should remain suspended until further notice. You will need to apply for a General Exemption.
General Exemption and Time-Limited Exemption for non-permitted services
Note: This section applies to companies who are still non-permitted as their business activities are not within MTI’s List of Permitted Services here.
You may go to your business location for a short duration to take care of crucial tasks that cannot be done remotely or to retrieve necessary materials or documents even if your business is not allowed operate.
Your employees are not permitted to go to your place of business. They may work remotely from home.
If you need to activate your employees to work on-site for short periods of time (i.e. less than a day), you need to apply for a time-limited exemption here. Please submit your application one day before the required date of use.
If you need to maintain a small workforce at your place of business for safety purposes, please apply for a general exemption here.
Your application is being processed. Please check back on your application status in the next 2 to 3 days. You will also receive an official email notification to inform you if your application is approved or rejected.
Please suspend your business operations until you have received the official email notification of approval.
Please proceed to declare your manpower details here. Please note that you are still subjected to a manpower quota as your company is not in the list of permitted services.
Please allow at least 2-3 days for your application to be processed.
If you are still unable to view your application status after 3 days, please write to firstname.lastname@example.org with your company name, UEN and the reference number for your application.
You will need to submit one application for each registered business. One application per UEN number.
Yes. The Guide on how to apply for a Time-Limited Exemption can be found here.
You will be allowed to submit up to 2 TLE applications each week1.
Please submit your application one day before the on-site deployment of your staff. Please note that the total number of employees activated should not exceed 10, or 25% of the total number of employees in your company, whichever is lower. You are encouraged to plan for deployment of manpower accordingly.
1 The weekly cycle starts from Sunday 12.00am and ends on Saturday 11.59pm.
Further appeals will not be considered.
You will receive an acknowledgement email of the approval of your TLE application.
You are required to apply for the Time-Limited Exemption (TLE) one day before deploying your staff. You are encouraged to plan for deployment of manpower accordingly.
A Time-Limited Exemption application cannot be amended, cancelled or voided once it has been submitted regardless of circumstances. It will still be counted towards your submission quota of twice per week.
If you are unable to apply for a Time-Limited Exemption, please contact our helpdesk at email@example.com for further assistance.
Please report this business and provide relevant details such as its name, address and relevant evidence (e.g. photographs) to firstname.lastname@example.org