Foreign users

General

• How do I log in to GoBusiness Dashboard?

  For Singpass Foreign Account (Business) users:

  Step 1: Click on the Log In button at the top right hand corner of the screen. Step 2: Log in as an Individual User or Business User. Step 3: Sign in with your Singpass account to access the GoBusiness Dashboard.

• How do I log out?

  Click on the icon at the top right corner of your screen and select Log Out. Do note that you will be automatically logged out after 20 minutes of inactivity.

• Why did I get logged out of GoBusiness?

  For security reasons, the system automatically logs you out if you are inactive for 20 minutes.

• What is a Singpass Foreign Account? How can I sign up?

  If you are a foreign user representing a company with no presence in Singapore, please apply for a Singpass Foreign User account on the Corppass Website. Step 1: Click on Services at the left hand corner of the top banner. Step 2: Select Register for Corppass. Step 3: Select Foreign Entity and register via Foreign ID.

• I'm looking to transact on GoBusiness as a foreign user, but I do not have an entity. Will I be able to do that?

  No, we currently only support Singpass Foreign Account for Business.

• I'm still having trouble signing in. What can I do?

  Please ensure you are logging in as a Business User. You can refer to this page on the Corppass website for more info or contact our help desk if you face other issues.

Singpass Foreign Account (Business)

• Should I log in as an Individual or Business User?

  If you are using a Singpass Foreign Account, you should log in as a Business User.

• Why can't I see the approved licences that I applied for previously on GoBusiness Licensing?

  We are migrating licences from GoBusiness Licensing to GoBusiness Dashboard. If you do not see an application you made previously, it may not be currently supported by GoBusiness Dashboard.

• Why can't I apply for a certain licence?

  Not all licences are available on GoBusiness Dashboard yet. We are progressively bringing them over. The Apply Licence page will inform you which platform you should be using in this transitional period. Please note that a separate GoBusiness Licensing account is required for licences that are only available on GoBusiness Licensing.

• How can I manage my entity's Singpass Foreign Account access to GoBusiness?

  As a Corppass Administrator of your entity, you can log in to Corppass to create and manage your entity’s Singpass Foreign Account access.

First Time Sign In

• Why does GoBusiness request personal identifiable information from me when I first sign in?

  GoBusiness collects your information on your first login to pre-fill your application forms, personalise your experience and get your applications processed. The information will be linked to your account, and no one else will be able to retrieve that information.

• Do I have to fill in all the information requested by GoBusiness to enter the dashboard?

  No. If you do not have all the required information, you can click on the Complete Later button at the bottom, but do note that you will not be able to start applying for licences until you have filled in all your information. If you try to apply for a licence first, you will be prompted to complete your profile.

My Profile on GoBusiness

• How do I edit the details in my profile?

  Click on the account menu at the top right corner, and select My Account.

  Sections that you can edit will be indicated by an Edit Details button.

• What details can I edit on My Profile?

  You will be able to edit your:

  • Salutation
  • Contact number
  • Email
  • Business Address
• Why can't I update my company details on GoBusiness?

  We collect certain information from Singpass and Corppass, such as your entity’s details. To change these details, please contact Corppass.

  Once the update on Singpass and Corppass is successful, the information in GoBusiness will be updated on your next login.