Singpass Foreign user Account (Business)

General

• How do I log in to GoBusiness Dashboard?

  For Singpass Foreign Account (Business) users:

  Step 1: Click on the Log In button at the top right hand corner of the screen.

  Step 2: Log in as an Individual User or Business User.

  Step 3: Sign in with your Singpass account to access the GoBusiness Dashboard.

• What is Singpass Foreign user Account for foreign entities?

  A Singpass Foreign user Account is a Singpass account that allows foreign users to transact with selected government digital services in Singapore. This includes accessing digital services on GoBusiness Dashboard.

  For Business licensing matters, you will be automatically issued a Singpass Foreign user Account by Corppass when you register a Corppass user account. In this case, you do not need to apply for a Singpass Foreign user Account with GoBusiness.

• How do I sign up for a Singpass Foreign Account for my business?

  If you are a foreign user representing a company with no presence in Singapore, please apply for a Singpass Foreign user Account on the Corppass Website.

  Step 1: Click on Services at the left hand corner of the top banner.

  Step 2: Select Register for Corppass.

  Step 3: Select Foreign Entity and register via Foreign ID.

• I'm looking to transact on GoBusiness as a foreign user, but I do not have an entity. Will I be able to do that?

  You will have to register as a foreign individual user. Please refer to the Singpass Foreign user Account (Individual) section for assistance.

Singpass Foreign Account (Business)

• Should I log in as an Individual or Business User?

  If you are acting on behalf of your business, you will require a Business User account, if you are acting in your own name, you will require an Individual User account.

• Why can't I see the approved licences that I applied for previously on GoBusiness Licensing?

  We are migrating licences from GoBusiness Licensing to GoBusiness Dashboard. If you do not see an application you made previously, it may not be currently supported by GoBusiness Dashboard.

• Why can't I apply for a certain licence?

  Not all licences are available on GoBusiness Dashboard yet. We are progressively bringing them over. The Apply Licence page will inform you which platform you should be using in this transitional period. Please note that a separate GoBusiness Licensing account is required for licences that are only available on GoBusiness Licensing.

• How can I manage my Singpass Foreign user Account access to GoBusiness?

  If you are transacting as a Business User, your Corppass Administrator of your entity can log in to Corppass to create and manage your entity’s Singpass Foreign user Account access.

  If you are transacting as an Individual User, please contact the government agency you registered with.

First Time Sign In

• Why does GoBusiness request personal identifiable information from me when I first sign in?

  GoBusiness collects your information on your first login to pre-fill your application forms, personalise your experience and get your applications processed. The information will be linked to your account, and no one else will be able to retrieve that information.

• Do I have to fill in all the information requested by GoBusiness to enter the dashboard?

  No. If you do not have all the required information, you can click on the Complete Later button at the bottom, but do note that you will not be able to start applying for licences until you have filled in all your information. If you try to apply for a licence first, you will be prompted to complete your profile.

My Profile on GoBusiness

• How do I edit the details in my profile?

  Click on the account menu at the top right corner, and select My Account.

  Sections that you can edit will be indicated by an Edit Details button.

• What details can I edit on My Profile?

  You will be able to edit your:

  • Salutation
  • Contact number
  • Email
  • Business Address
• How do I update my company details on GoBusiness?

  We collect certain information from Singpass and Corppass, such as your entity’s details. To change these details, please contact Corppass.

  Once the update on Singpass and Corppass is successful, the information in GoBusiness will be updated on your next login.

• How do I update my Foreign ID Number, Type or Expiry Date?

  If you are a Business User, please contact Corppass to change your Foreign ID number, Type or Expiry Date. Once the update is successful, the information on GoBusiness will be updated on your next login.